Ride Helper

Terms & Conditions

Effective Date: October 26, 2026

Welcome to Ride Helper! By downloading, installing, or using the Ride Helper mobile application or visiting our .shop domain, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By accessing or using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please do not use the application or services.

2. Services Provided

Ride Helper provides mobile utility and driver-assistant tools designed to streamline ride accessibility and automated management workflows. We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice.

3. User Responsibilities

• You agree to provide accurate and complete contact information during purchase/activation.
• You are responsible for maintaining the confidentiality of your device and app usage.
• You agree not to misuse the app, perform unauthorized reverse engineering, or disrupt service operations.

4. Direct Downloads and Distribution

App downloads provided directly via our official .shop domain on Netlify are safe and verified. Users are advised to download the application only through our authorized direct links.

5. Intellectual Property

All content, logos, app design, and code associated with Ride Helper are the intellectual property of the app developer. Unauthorized reproduction or redistribution is prohibited.

6. Contact Information

For any queries regarding these terms, please contact us:

Email: sandynivi5@gmail.com | WhatsApp: +91 9361779086 | Telegram: @sandy9025

Privacy Policy

Effective Date: October 26, 2026

Ride Helper is committed to protecting your privacy across our app and .shop website portal. This Privacy Policy outlines how we collect, use, and protect your information when you use our application.

1. Information We Collect

To provide a seamless experience, we may collect the following basic information:

• Contact Details: Email address (sandynivi5@gmail.com), Phone/WhatsApp number (+91 9361779086), and Telegram handle (@sandy9025) when provided for user support or service activation.
• App Technical Data: Package usage details and Accessibility permission configurations required for core app features.

2. How We Use Your Information

We use your information strictly to:

• Process payments, subscriptions, and plan activations via secure payment gateway APIs (such as Razorpay).
• Send direct order confirmations or support updates to your contact handles.
• Improve application performance and user experience.

3. Data Protection and Security

We implement strict security measures to ensure that your personal information is kept safe. We do not sell, trade, or share your personal contact details with third-party marketing companies.

4. Payment Security

All payment operations are processed using encrypted standards via Payment Gateway APIs (such as Razorpay). We do not store your sensitive financial or banking details directly on our servers.

5. Contact Us

If you have any questions regarding this Privacy Policy:

Email: sandynivi5@gmail.com | WhatsApp: +91 9361779086 | Telegram: @sandy9025

Refund & Cancellation Policy

Effective Date: October 26, 2026

Thank you for choosing Ride Helper. Please read our refund and cancellation policy carefully before subscribing or purchasing any digital service/plan through our .shop platform.

1. Cancellation Policy

• Users can choose to stop using the service at any time.
• Once a subscription or digital plan activation request has been processed and activated on the app, the current billing cycle cannot be cancelled midway.

2. Refund Policy

Due to the digital nature of mobile applications and instant service activations:

• Non-Refundable Services: Payments made for app activation, plan access, or digital feature unlocks are generally non-refundable once the service is successfully delivered or activated.
• Eligible Refund Cases: A refund may be issued only if:
  1. Money was deducted twice for a single transaction (Double Deduction).
  2. The payment was successful, but the service/plan failed to activate within 48 hours due to a technical server failure.

3. Refund Request Process

To claim a refund under eligible conditions, please contact us within 3 business days of the transaction with proof of payment (Razorpay Payment ID / Transaction Receipt). Approved refunds will be processed back to the original payment method within 5-7 business days.

Contact Us

If you have any queries, feedback, or need technical support regarding the Ride Helper app, feel free to reach out through any of the following channels: